Terms & Conditions

PLEASE READ THESE TERMS CAREFULLY BEFORE USING AICOSO PRODUCTS OR SERVICES. BY ACCESSING OR PURCHASING FROM https://aicoso.com, YOU AGREE TO THESE TERMS.

Plugin/Theme Licensing

Aicoso products are licensed under the GNU General Public License v3.0 or later.

Support

Support is available for active subscribers via our support page.
We provide assistance for products developed by Aicoso only.
Compatibility is guaranteed with the latest WordPress version, not older versions.
Support hours: Monday–Saturdayi, 10:00 AM–10:00 PM IST (excluding holidays).

Automatic Updates

Automatic updates are available for active license holders.

License Usage

Licenses are non-transferable. Reselling or redistributing license keys is prohibited.

Delivery

After payment, you’ll receive your product download link and license key via email.

Ownership

Aicoso owns all rights, titles, and interests in products, services, and content provided.

Price Changes

We may modify pricing or subscription terms without prior notice.

Subscriptions & Renewal

Subscriptions renew automatically unless canceled.
No refunds on renewal payments.
Cancellation stops future updates and support.

Refund Policy

Refunds are granted if:

Requested within 7 days of purchase
We cannot resolve a critical technical issue
The product fails to function as described

No refunds are given for:

Renewal payments
Custom development services

Issues caused by third-party software

Custom Development Services

Payments for custom development work are non-refundable.

Email Communication

We may send promotional or update emails. You can unsubscribe anytime.

Server Access

We may require WordPress or hosting access for troubleshooting. Ensure backups before granting access.

Bugs

Report bugs to our support team. Critical issues will be fixed promptly; non-critical issues in future updates.

By using our website, you agree to these Terms and our Privacy Policy.

Last Updated: 15 August 2025